We have successfully handed over the FLEXI IT solution to the company of Free. Česká Republika, which was newly expanded to include communication with the market operator (OTE). OTE is a provider of comprehensive services to individual participants in the electricity and gas market.
The aim of the implementation was to streamline the processing of reading information on electricity and natural gas consumption, where data are remotely downloaded to the reading center for further processing. Then they are checked and the readings are automatically sent to OTE.
The extended FLEXI IT solution also includes full support for all processes related to the change of supplier, including regular notification.
The FLEXI IT solution is part of the D3Energy solution, which is a comprehensive system for customer service in the energy sector.